Terms and Conditions

At MAISON AIR, your privacy matters to us as much as the craft behind every scent we create. This policy explains simply and clearly how we handle your personal information when you shop with us.

When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data such as pages visited and products viewed to help us improve your experience. You can always browse our site without providing personal information.

We use your information to process and fulfill your orders, send shipping confirmations, and respond to your questions. If you opt in, we may also send you updates about new launches, exclusive offers, and fragrance stories we think you'll love. We never sell your personal data to third parties — ever.

Our site uses cookies to remember your preferences, keep your cart intact, and understand how visitors navigate our store. You can adjust your cookie settings in your browser at any time, though some features may not work as intended without them.

We share your information only with trusted partners who help us run our business — such as payment processors and shipping carriers — and only to the extent necessary to complete your order. These partners are required to keep your data secure and may not use it for any other purpose.

We use industry-standard SSL encryption to protect your personal and payment information during every transaction. While no system is completely infallible, we take every reasonable measure to keep your data safe and secure.

You have the right to access, update, or request deletion of your personal data at any time. You can also unsubscribe from our emails at any moment using the link at the bottom of any message we send.