Privacy Policy

At MAISON AIR, your privacy matters to us as much as the craft behind every scent we create. This policy explains simply and clearly how we handle your personal information when you shop with us.

When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data such as pages visited and products viewed to help us improve your experience. We only collect what we genuinely need to serve you well.

We use your information to process and fulfill your orders, send shipping confirmations, and respond to any questions you have. If you opt in, we may also send you updates about new launches, exclusive offers, and fragrance stories we think you'll love. You can unsubscribe from marketing emails at any time — no hard feelings.

Our site uses cookies to keep your cart intact, remember your preferences, and understand how visitors navigate the store. You can adjust your cookie settings in your browser at any time, though some features may not work as intended without them.

We do not sell your personal information — ever. We share your data only with trusted third parties who help us run our store, such as payment processors and shipping carriers, and only to the extent necessary to complete your order.

We use industry-standard SSL encryption to protect your information during transmission, and your payment details are processed securely through our payment provider — we never store your full card details on our servers. We take reasonable precautions to keep your data safe.

You have the right to access, update, or request deletion of your personal data at any time. Simply reach out to us and we'll take care of it promptly — your trust is something we take seriously.